Technical
Integrations, sync troubleshooting, language and theme
How data gets into BeMetrix
The three ways numbers reach your workspace: native integrations, the desktop sync app and CSV import.
Connecting a platform with API credentials
Which credentials a platform integration needs, where they come from and how to verify them.
Installing the Bemetrix Desktop Sync App
Requirements, installation, linking the app to your workspace and running your first sync.
Desktop sync app: common errors and fixes
What to do when linking fails, a sync freezes, sessions drop or income is duplicated.
Sync again before calculating payouts
Why late tips can miss the automatic sync, and the one quick step that makes payout figures complete.
Importing data by CSV
Uploading historical or unsupported-platform data from a spreadsheet, and avoiding duplicates.
Which platforms BeMetrix works with
How platform coverage works, and what to do when yours is not integrated natively.
The BeMetrix mobile app
Installing the iOS and Android app, signing in, push notifications and how it differs from the web.
Troubleshooting data sync
A checklist for when numbers are missing, delayed or do not match the platform.
Real-time updates
How live data reaches the interface and why the page does not reload constantly.
Language and theme
Switching between English, Spanish, Romanian and Russian, and light or dark mode.