DMCA Policy

All copyright infringement notices should be sent to our designated agent:

Designated Agent:
Vizone Ltd s.r.o.
IČO 03139964
DMCA Agent
Orebitská 66/6, Žižkov, 130 00 Praha 3, Czech Republic

Email: dmca@bemetrix.com

Please include "DMCA Notice" in the subject line. Email is the fastest method for processing notices.

To file a valid copyright infringement notice, you must provide a written communication that includes the following:

Required Information

1. Identification of the copyrighted work claimed to have been infringed. If multiple works are involved, provide a representative list.
2. Identification of the infringing material with sufficient detail to allow us to locate it. Include the URL or specific location within the Service.
3. Your contact information, including:
   • Full legal name
   • Mailing address
   • Telephone number
   • Email address
4. A statement of good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
5. A statement of accuracy, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
6. Your physical or electronic signature.

Submission

Send the complete notice to dmca@bemetrix.com.

Important Notice

Submitting a false or misleading DMCA notice may result in legal liability. Please ensure all information is accurate before submitting.

Upon receiving a valid DMCA notice, we will:

1. Review the notice for completeness and validity (typically within 1–3 business days)
2. Remove or disable access to the allegedly infringing material if the notice is valid
3. Notify the user who uploaded the content about the takedown
4. Provide them with the notice (with personal contact information redacted) so they may file a counter-notice if appropriate

If the notice is incomplete or invalid, we will respond explaining what additional information is needed.

We reserve the right to refuse to act on notices that are clearly fraudulent, abusive or made in bad faith.

If you believe content you uploaded was removed in error or as a result of misidentification, you may file a counter-notice.

Required Information for Counter-Notice

1. Your physical or electronic signature
2. Identification of the removed material and the location where it appeared before removal
3. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
4. Your contact information:
   • Full legal name
   • Mailing address
   • Telephone number
   • Email address
5. Consent to jurisdiction of the courts in Prague, Czech Republic, and a statement that you will accept service of process from the person who filed the original DMCA notice

Submission

Send counter-notices to dmca@bemetrix.com.

What Happens Next

After we receive a valid counter-notice:

• We forward it to the original complainant
• If the complainant does not file a court action within 10–14 business days, we may restore the removed content
• We will notify you when the content is restored or if further action is required

We maintain a strict policy against repeat copyright infringement:

• Users who receive three or more valid DMCA takedown notices may have their accounts terminated
• We may terminate accounts at our discretion for serious or egregious infringement, even on a first offense
• Terminated users may have their content removed and access permanently revoked

We track DMCA notices internally and may notify users approaching the limit. Termination decisions are final, but users may appeal in writing to legal@bemetrix.com.

While this policy specifically addresses copyright (DMCA), we also respond to claims involving:

• Trademark infringement
• Right of publicity
• Other intellectual property violations

For these claims, contact legal@bemetrix.com with similar information as required for DMCA notices: identification of the protected right, the allegedly infringing content, contact information and a good-faith statement.

We follow similar review and removal procedures for these claims.